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Coinhouse

FranceFrance
Buy/Sell from the platformcoinhouse.ioSince 2014
Intuitive Ease of use, High Privacy, Wallet platform Private Keys Stored
  • Overview
  • Security
  • User Experience

Volume 24H: N

Coinhouse is a Paris-based BTC and ETH broker operated by La Maison du Bitcoin, which is also behind the Ledger Wallet device. The platform is popular for accepting payments from European credit cards or bank accounts while providing exchange rates aligned at Kraken's on additional fees.

Coinhouse is a good choice for buying or selling BTC and ETH in a regulated environment, provided the user isn't seeking anonymity and is willing to pay pretty high fees. The platform has an intuitive design, making it easy for anyone to use. However, due to market volatility and high fees, Coinhouse is mainly recommended for experienced traders.

Crypto Currencies Support

  • BTC
  • ETH

Traditional Currency Support

  • EUR

Language Support

  • English
  • French

Country Support

  • European Union
  • Most of Eastern European Union
  • Norway
  • Switzerland
  • United Kingdom of Great Britain and Northern Ireland

Platforms Systems

  • Web Interface

Stock Market Options

Interface customisation:

  • N

Advanced Options:

  • N

Discounts For The Big Traders

  • N

N

Summary:

2 Factor AuthenticationNo
Funds InsuredNo
Private Keys Stored OnNo
Storage TypeNo

Advanced Security Features:

  • N

Security Features:

  • N

Legal Registration or Compliance:

  • N

Coinhouse is a service from La Maison du Bitcoin which also created the Ledger Nano Wallet. Legally, the exchange is operated by Coinhouse SAS, a company represented by Eric Larcheveque, who is also CEO for Ledger SAS, the company that sells Ledger hardware wallets.

Summary:

Although Coinhouse is legally represented by Eric Larcheveque, the CEO of Ledger, the exchange doesn't offer a native wallet for its users. The high fees and mandatory ID verification are seen by many traders as off-putting features. Yet, there are European residents who value the safety and legitimacy Coinhouse offers and are willing to pay the high trade fees.

Ease of useIntuitive
Transaction Fees6% - 10%
Deposit/Withdrawal FeeN/A
Deposit/Withdrawal Fee For Bank TransferN/A
Deposit/Withdrawal Fee For Credit CardN/A
Deposit/Withdrawal Fee Charged For 3rd party Payments1.1+
Anonymous TradingNo

Deposit/Withdrawal Options:

Deposit from bank account, Deposit using credit card, Withdrawal funds through a third party, Send/Receive Crypto

Functionality:

Coinhouse allows verified users to buy or sell BTC and ETH. Buying can be done with credit card (including 3D-secure non-EUR cards) or bank wire, while for selling, payments can be executed via SEPA transfer. The platform determines crypto prices by Kraken rates plus 6% - 10% commission fees. Instant delivery of crypto is promised upon payment.

Most common customer complaint:

Delays in receiving paid cryptocurrency; high fees, identity theft allegations